1921thebrand LLC ("we" and "us") is the operator of (https://www.1921thebrand.com) ("Website"). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer.
All orders within United Arab Emirates are shipped using FEDEX courier and delivery is free of charge.
All International orders are shipped using FedEX, and shipping cost will be automatically calculated according to your shipping address country at checkout.
Transit Time Domestically
In general, domestic shipments are in transit for 7 - 14 working days
Transit time Internationally
Generally, orders shipped internationally are in transit for 14 - 22 working days
P.O. Box Shipping
We are unable to offer shipping to P.O.Box addresses.
Military Address Shipping
We are unable to offer shipping to military addresses.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
Duties & Taxes
Sales tax (VAT) will be calculated at checkout page based on your shipping and billing addresses.
Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and 1921thebrand LLC encourage you to be aware of these potential costs before placing an order with us.
Parcels are insured for loss and damage up to the value as stated by the courier.
Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
For all customer service enquiries, please email us at email@example.com